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Help & F.A.Q.
Shipping
When will my order be shipped?
How do I track my order?
What if I want to return / exchange the product I received?
Can I get a refund?
Is it necessary to have an account to shop on Kinfill?
What if I order multiple items, will I receive all of them together?
What should I do if I receive a damaged product?
What should I do if I receive a wrong product?
What should I do if my order has not been delivered but the order status of my product shows as delivered?
What will my bottle come shipped in?
How much does it cost to ship to my address?
Product
How long will one bottle last?
Should I use cold or warm water to dissolve the concentrate?
Do I need to shake the bottle to dissolve?
How much cleaning agent does one concentrate make?
How many concentrates do I need to use to prepare one cleaning agent?
Why is the Kinfill bottle shipped empty?
Why did my Full House Collection came with only three spray nozzles?
Why does the Floor Cleaner come with an aluminum cap instead of a spray/trigger?
What is the difference between the Multi Surface Cleaner & the Kitchen Cleaner?
Can I use the Kitchen Cleaner on any material?
Are Kinfill products cruelty-free?
Are Kinfill products safe to use while pregnant?
Are Kinfill products pet-safe?
Are Kinfill products organic?
Are Kinfill products vegan?
Will your seasonal specials or temporary collaboration come back in stock?
Do you have any fragrance testers?
Help, my trigger is leaking, what do I do?
Can I use the Yoga Mat Cleaner on all types of yoga mats?
Will it cause my skin to break out?
Can I use the Yoga Mat Cleaner on other types of gym equipment?
Can I use the Halo Soap as a body wash?
Is the Halo Soap hydrating?
Why is there a hole in the soap bar?
How long does one soap bar last?
Can I use the Halo Soap if I have sensitive skin?
Can I put the Soap Dish in the dishwasher?
Is the Dish Soap safe to use on all my cooking gear?
Will the Dish Soap dry out my hands?
How much of the Dish Soap do I use?
Routine
Can I use Kinfill on marble?
Can Kinfill be used on brass products?
Can Kinfill be used on coated products?
Can Kinfill be used on concrete?
Shipping
Product
Routine